At Elquity Inc., we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information, particularly in relation to our SMS communication services. We aim to be transparent about how we handle your data and to foster trust in our processes.
1. Collection and Storage of Personal Information
Types of Information Collected:
- Personal Information: We collect personal information, including but not limited to, your name, phone number, email address, and any other information you voluntarily provide.
- Communication Data: This includes any correspondence you have with us, including SMS messages, emails, and other communications.
Methods of Collection:
- Direct Collection: Information you provide directly to us when you interact with our services, such as signing up for notifications or providing contact details.
- Automated Collection: Information collected automatically, such as through cookies or similar technologies when you visit our website.
Storage of Information:
- All personal information is securely stored in our databases and systems. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
2. Use and Sharing of Personal Information
Use of Information:
- Service Provision: We use your personal information to provide you with our mortgage brokerage services, including updates, notifications, and other relevant information.
- Communication: With your explicit consent, we may send you SMS messages and notifications. Standard message and data rates may apply.
- Legal Compliance: We may use and disclose your information as required by law or to comply with legal processes.
Sharing of Information:
- We do not share your personal information, including SMS consent and phone numbers, with third parties for marketing or promotional purposes.
- We may share your information with trusted service providers who assist us in delivering our services, but only to the extent necessary for them to perform these services and under strict confidentiality agreements.
3. Protection of Personal Information
We are committed to safeguarding your personal information. We implement a variety of security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, misuse, or disclosure.
4. Requests for Access or Correction of Personal Information
Access and Correction:
- You have the right to access the personal information we hold about you and to request corrections or updates if it is inaccurate or incomplete. To do so, please contact us using the information provided below.
Consent Management:
- If you wish to withdraw your consent for SMS communications, you can do so at any time by replying “STOP” to any message sent from us or by contacting us directly.
5. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at: